Driver App: Drivers are not receiving trips
When you're available but are not receiving trips, follow these steps below to resolve this issue.
- Tap the Available button to go offline.
- Tap the profile icon to the profile page.
- Tap the X button on the vehicle tab to remove the vehicle.
- Log-out of the driver app.
- Log-in again.
- Select the same vehicle you removed in Step 2.
- Tap the Available button to go online.
- Verify that you're able to receive trips.
Updated on: 25/07/2023
Thank you!