> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.goin.org/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I contact support?


### If you are using the [Web application](https://radar.goin.org)


###### We suggest you use Chat for support.
* Where: Bottom left of the screen once you are logged in.

![](https://storage.crisp.chat/users/helpdesk/website/d051a0f3fb310000/helpdesk_wcy7si.png)

* When: Chat support is provided 24/7 and 365 days a year. 😀
* How: The support agent will be able to help guide you to a resolution and you can even share your screen through support chat.