> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.goin.org/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I contact Customer Support from the Rider App?


###### Goin's chat support is accessible in the Rider App 24/7.


* To chat with an agent, tap the profile icon at the upper-right corner of the screen. Scroll down and tap "Having issues? Chat with us."
* The support agent will be able to help guide you to a resolution or answer your inquiries. 

![](https://storage.crisp.chat/users/helpdesk/website/d051a0f3fb310000/support_suo565.png)