> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.goin.org/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I inform Goin' of my accessibility requirements?

You can indicate your accessibility requirements in the User Profile section of Goin's Rider App.

Examples of accessibility requirements are:

* Whether or not you would use a mobility assistance device
* Whether or not you would require assistance getting to and from the vehicle
* Whether or not you would need any other type of assistance, including accommodations for:
    - Auditory impairments
    - Hearing impairments
    - Vision impairments
    - Intellectual disabilities

and any other assistance relevant to your mobility needs.

![](https://storage.crisp.chat/users/helpdesk/website/d051a0f3fb310000/screenshot20221020160625_1hx2h4b.jpg)

Alternatively, you can inform our Customer Support when you're or registering or booking over the phone.