> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.goin.org/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I know if the address is outside the service zone?

On Goin's Rider App, the service area is enclosed in a striped line and is filled with a specific color. You can zoom closer to check the boundaries of the service zone.

![](https://storage.crisp.chat/users/helpdesk/website/d051a0f3fb310000/screenshot20230731152120goin_ntzx7n.jpg)

A pop-up message will also be displayed if the address of the destination or pick-up location is outside of the selected service zone.

![](https://storage.crisp.chat/users/helpdesk/website/d051a0f3fb310000/screenshot20230731152333goin_140af4i.jpg)