> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.goin.org/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I send a chat message to the driver?

Goin’s Rider App has a built-in chat function that allows riders to send a chat message to the driver assigned to their trip. This bridges the gap between the rider - driver communication. 

To send a chat to your driver, tap ‘Send a message to your driver’.

![](https://storage.crisp.chat/users/helpdesk/website/d051a0f3fb310000/chatt_1dmrffc.png)

Type your message once the chat screen opens and press send. 

![](https://storage.crisp.chat/users/helpdesk/website/d051a0f3fb310000/image_l7agyv.png)

Likewise, the driver can send you a message. When you see a red dot on the top right of the ‘Send a message to your driver’ bar, that means that you have a message from the driver. Tap the ‘Send a message to your driver’ bar to view the message.	

![](https://storage.crisp.chat/users/helpdesk/website/d051a0f3fb310000/screenshot-2023-11-08-095106_1wltd1n.png)