> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
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# How to Receive and Complete a Group Ride

**What is Group Ride?**

Group Ride is a Goin’ feature that allows a service to enable sharing a single ride with multiple trip requests. The number of trip requests that can be accepted by a single group ride depends on the vehicle’s capacity. The pick-up locations of the trip requests should be within the specified radius of the service with the first trip request as the reference point. Likewise, the drop-off locations should also be within  the specified radius of the service with the first trip request as the reference point. The group ride will be dispatched to the nearest available driver. 

**How To Receive and Complete a Group Ride?**

1. Once a group ride is received, tap the **Accept** button. If the group ride cannot be accepted at the moment, tap the **Reject** button.

![](https://storage.crisp.chat/users/helpdesk/website/d051a0f3fb310000/accept_yuca52.png)

2. After accepting the group ride, tap the **Start** button to start driving to the first rider’s pick-up location.

![](https://storage.crisp.chat/users/helpdesk/website/d051a0f3fb310000/start_ew1eot.png)

3. Once you have arrived at the first rider’s pick-up location, swipe **Arrived at start** at the bottom of the interface.

![](https://storage.crisp.chat/users/helpdesk/website/d051a0f3fb310000/arrived-at-start_es3xzv.png)

Note: You can view each ride’s location details by tapping **Show** at the top right of the user interface. To return to the group ride interface, tap Hide.

![](https://storage.crisp.chat/users/helpdesk/website/d051a0f3fb310000/show2_khn7zp.png)

4. Once the rider has been picked-up, swipe **Picked Up** at the bottom of the user interface. 

![](https://storage.crisp.chat/users/helpdesk/website/d051a0f3fb310000/pickedup_7p7h72.png)

5. Repeat Steps 3-4 to pick-up the remaining riders.

6. After picking up all the riders, swipe **Driving to Destination** to drive the first rider off to the drop-off location.

![](https://storage.crisp.chat/users/helpdesk/website/d051a0f3fb310000/driving-to-destination_1qbod6z.png)

7. Swipe **Arrived at destination** after reaching the first rider’s drop-off location.

![](https://storage.crisp.chat/users/helpdesk/website/d051a0f3fb310000/arrived-at-destination_jxzke8.png)

8. Once the rider has been dropped off, swipe **Completed**.

![](https://storage.crisp.chat/users/helpdesk/website/d051a0f3fb310000/completedgr_1l3d0c0.png)

9. Repeat steps 6-8 to drop off the remaining riders to their drop off locations.

10. After completing the group ride, rate each trip. For positive ratings, tap the Good button, otherwise, provide feedback by tapping Report.

![](https://storage.crisp.chat/users/helpdesk/website/d051a0f3fb310000/feedback_16i8u17.png)

11. Tap **Submit** to close the group ride.