Articles on: Rider Guide

How do I contact Customer Support from the Rider App?


Goin's chat support is accessible in the Rider App 24/7.



  • To chat with an agent, tap the profile icon at the upper-right corner of the screen. Scroll down and tap "Having issues? Chat with us."
  • The support agent will be able to help guide you to a resolution or answer your inquiries.



Updated on: 24/07/2023

Was this article helpful?

Share your feedback

Cancel

Thank you!