How do I inform Goin' of my accessibility requirements?

You can indicate your accessibility requirements in the User Profile section of Goin's Rider App.

Examples of accessibility requirements are:

• Whether or not you would use a mobility assistance device
• Whether or not you would require assistance getting to and from the vehicle
• Whether or not you would need any other type of assistance, including accommodations for:
• • Auditory impairments
  • Hearing impairments
  • Vision impairments
  • Intellectual disabilities

and any other assistance relevant to your mobility needs.

Alternatively, you can inform our Customer Support when you're or registering or booking over the phone.

Updated on: 24/07/2023