How do I send a chat message to the driver?

Goin’s Rider App has a built-in chat function that allows riders to send a chat message to the driver assigned to their trip. This bridges the gap between the rider - driver communication.

To send a chat to your driver, tap ‘Send a message to your driver’.

Type your message once the chat screen opens and press send.

Likewise, the driver can send you a message. When you see a red dot on the top right of the ‘Send a message to your driver’ bar, that means that you have a message from the driver. Tap the ‘Send a message to your driver’ bar to view the message.

Updated on: 08/11/2023